Through a redundant Internet backbone connectivity, we provide shared Internet service, mainly used for remote management, calculated based data transferred in any specific month. Ports can be assigned in redundant manner & are provided with speed (10/100/1000 (1 Gig Ethernet). IPv4 Public IP address available options are from Subnet 30 to Subnet 24. IPv6 Public IP address available option is /56. e& enterprise cloud offers /56 IPv6 prefix to its hosted customers, an IPv6 /56 Subnet has 4,722,366,482,869,645,500,000 addresses, in simple words it has 256 times address of single /64 of IPv6. For high availability & improved performance, we provide load balancing service which combines advanced IP management functions with a redundant architecture to reduce points of failure & boos performance. Customers can also implement their own security policies on a shared firewall. This service includes blocking unwanted ports, restricting IP addresses, & eliminating ICMP ping attacks. VLANs (for dedicated isolated virtual LAN) and VPN services are also provided. 

As a trusted provider, we offer a comprehensive suite of implementation & migration services to facilitate a seamless transition for your business. Our team of experts is skilled in assessing your specific requirements & designing customised implementation plans. We assist with the setup & configuration of your hardware & network infrastructure, ensuring optimal performance & connectivity. Our migration services cover the relocation of your data, applications, & systems, minimising downtime & ensuring data integrity throughout the process. With our dedicated support, you can rely on a smooth implementation & migration experience, allowing you to focus on your core business objectives. 

A reduced cost plan for technical support services. During a month, tier-one support staff can perform the following activities upon the customers’ request such as physically power recycling (turning on/off) a firewall, router, server, switch, storage & any other IT equipment or DIP Switch Toggling; Visual inspection a network activity light, led status, firewall status light on bezel, looking for an error displayed on a console screen, identifying info (e.g. serial numbers), checking cables; Receiving a CD, DVD, or Tape & placing it in customer’s server or equipment; & more. 

This includes Racking/un-racking appliances, switches, routers, firewalls, servers, or other equipment delivered directly to our data centre as per installation scope of work signed off with the customer, including receiving equipment as per BOQ (Bill of Quantity), unpacking, racking, stacking & power on; Cabling/Patching in patch panels, Feruling (Labelling) of Cables & equipment within the rack; Plugging in loop-back cables, providing a hard loop for customer within the rack to test circuits remotely (specialty loop-back cables, where required, provided by customer); Re-seating or replacing components that are hot swappable & modular, if no tools are required & enterprise cloud will not open the outer encasement of customer’s equipment (replacement parts provided by customer); & more.