General terms of use for the website
These general terms and conditions (the “T&Cs”) govern the use by users (each, a “User”) of the website (the “Website”) operated by e& enterprise (“e& enterprise”).
1. Background
e& enterprise provides digital solutions to businesses across various industries using intelligent and secure cloud platforms. Further information about e& enterprise and its services as well as recent updates and industry insights is made available by e& enterprise on the Website.
2. Acceptance of the T&Cs and additional terms by using the Website
Users should read these T&Cs carefully before using the Website. By using the Website, the User agrees to be bound by, and to comply with, these T&Cs and any documents referenced in the T&Cs, including the e& enterprise’s privacy policy available on the following link which clarifies the manner in which e& enterprise collects, uses and stores the Personal Data (as defined below) (the “Privacy Policy”) and the cookie policy in respect of the Website, available on the following link. The T&Cs, Privacy Policy, cookie policy and any other e& enterprise policy made available on the Website are referred to in this Agreement collectively as the “Terms of Use”. If the User does not agree to any of the Terms of Use, the User should not access or use the Website.
3. Changes to Terms of Use and Website
e& enterprise may make changes to the Terms of Use and/or the Website at any time and for any reason without prior notice to the User. The User is responsible for reviewing the Terms of Use before any use of the Website.
4. Eligibility
4.1. By using the Website, the User warrants that it is at least eighteen (18) years of age or is of legal age in the jurisdiction where it resides to form a binding contract with e& enterprise.
4.2. If the User is accessing or using the Website for its intended purpose on behalf of an organization or entity, the User warrants that it has the necessary authority to represent and bind that organization or entity to the Terms of Use and that it is agreeing to the Terms of Use on behalf of that organization or entity.
4.3. The User further warrants that it is not a citizen or resident of a geographic area where access or use of the Website is prohibited by applicable laws and regulations or of a jurisdiction that does not give effect to the provisions of the Terms of Use.
4.4. The Website and its content are directed to and intended for use by people residing in the United Arab Emirates and Kingdom of Saudi Arabia (each, a “Permitted Territory”). e& enterprise does not represent that content available on or through the Website is appropriate for use or available in other locations. By continuing to access, view or make use of the Website and any related content, the User hereby warrants and represents to e& enterprise that the User is located in a Permitted Territory. If the User is not located in a Permitted Territory, the User must immediately discontinue use of the Website and any related content.
5. Use of Website
5.1. The User uses the Website at its own risk.
5.2. The User may not (i) copy, modify, distribute, sell or lease any part of the Website; (ii) dissemble, reverse engineer, decompile the Website or attempt to extract the source code of the Website; (iii) copyedit, improve or create derivative works of any part of the Website; (iv) “frame, “mirror” or otherwise incorporate any part of the Website into any other service; (v) disassemble, disable or disrupt, or attempt to disassemble, disable or disrupt, the operation of the Website by any method; or (vi) interfere with, or attempt to interfere with, any security-related features of the Website or features that prevent or restrict use or copying of any content on the Website or that enforce limitations on use of the Website.
5.3. The User should always comply with the Terms of Use and applicable laws and regulations in connection with the use of the Website and may not use the Website for any unlawful, harmful, irresponsible or inappropriate purpose.
5.4. The User is responsible to ensure that all persons accessing the Website through the User’s internet connection are aware of the Terms of Use and comply with them.
5.5. The User must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful or otherwise harmfully interacting with the Website or any part of it. The User must not attempt to gain unauthorized access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website or any other equipment or network connected with the Website. The User must not interfere with, damage or disrupt any software used in the provision of the Website or any equipment or network or software owned or used by any third party on which the Website relies in any way. The User must not attack the Website through a denial-of-service attack or a distributed denial-of-service attack. By breaching this Clause 5.5, the User would be committing a criminal offence. e& enterprise will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing the relevant User identity to them. In the event of such a breach, e& enterprise is entitled, at its sole discretion, with immediate effect and without prejudice to any other rights and/or remedies available to e& enterprise under the
Terms of Use, at law or otherwise, to cease the relevant User’s right to use the Website.
6. Use of Materials on Website
6.1. e& enterprise only provides the Website for domestic and private use. The User agrees not to use the Website for any commercial or business purposes.
6.2. The Website, its look and feel and original content, features, functionality, design elements, software, source code and any and all intellectual property rights related thereto (“Intellectual Property Rights”) and other materials contained on or available through the Website, are owned by or licensed to e& enterprise and shall remain the exclusive property of e& enterprise. Nothing in the Terms of Use grants the User any right, title or interest, implied or otherwise, in or to e& enterprise’s Intellectual Property Rights and/or proprietary rights.
6.3. The User may print off one copy and may download extracts of any page(s) from the Website for the User’s personal use. The User must not modify the paper or digital copies of any materials the User has printed off or downloaded in any way and the User must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
6.4. The User must not use any part of the content on the Website for commercial purposes without obtaining a license to do so from e& enterprise or its licensors.
6.5. If the User prints off, copies, downloads, shares or reposts any part of the Website in breach of these T&Cs, e& enterprise is entitled, at its sole discretion, with immediate effect and without prejudice to any other rights and/or remedies available to e& enterprise under the Terms of Use, at law or otherwise, to cease the relevant User’s right to use the Website and the User must, at e& enterprise’s discretion, return or destroy any copies of the materials made in breach.
7. No Text or Data Mining or Web Scraping
7.1. The User shall not conduct, facilitate, authorize or permit any text or data mining or web scraping in relation to the Website or any feature of the Website. This includes using, permitting, authorizing or attempting the use of:
(i) any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Website or any data, content, feature or information accessed through the Website; or
(ii) any automated analytical technique aimed at analyzing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
The provisions in this Clause 7.1 should be treated as an express reservation of e& enterprise’s rights in this regard.
7.2. The User shall not use, and e& enterprise does not consent to the use of, the Website or any data published by, contained in, or accessible through the Website for the purposes of developing, training, fine-tuning or validating any AI system or model or for any other purpose not explicitly set out in the Terms of Use.
7.3. This Clause 7 will not apply insofar as (but only to the extent that) e& enterprise is unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to e& enterprise.
8. Privacy Policy and Data Protection
8.1. Data may be collected from the User on the Website in the form of personal information such as last name, first name, address, email address and phone number (the “Personal Data”). The User agrees that Personal Data provided to e& enterprise may be used, processed and retained by e& enterprise. In addition to Personal Data explicitly provided by the User, information is gathered automatically from the log files when the User accesses the Website. e& enterprise makes a distinction between master data (e.g., IP address, time and date of access) and activity data (e.g., name of file accessed, paths clicked on) (together with the Personal Data, the “Data”).
8.2. e& enterprise is concerned about the privacy of the Users. By using the Website, the User agrees to the collection, processing, use and disclosure of Data by e& enterprise in accordance with the Privacy Policy.
8.3. The Privacy Policy, which forms part of the T&Cs may be modified from time to time and without prior notice from time to time with immediate effect. Any such revision made to the Privacy Policy shall immediately bind the Users from the date on which it is posted on the Website. If any revision is unacceptable to the User, the User’s only recourse is to discontinue the access and/or use of the Website.
8.4. The User warrants that any information requested from the User on the Website shall be true, accurate and complete. By providing the User’s contact number on the Website, the User affirmatively consents to e& enterprise’s use of this User contact number to reach out directly to the User, including but not limited to sending notifications, text messages, service updates.
9. Indemnification
To the fullest extent permissible by law, the User shall indemnify, defend and hold harmless e& enterprise and its relevant affiliates, directors, officers, employees, and/or agents from and against any direct or indirect, incidental, special, consequential or exemplary liability, damage, loss or expense (including attorneys’ fees and expenses of litigation) (collectively, “Losses”) suffered or incurred by e& enterprise in connection with any claim, suit, action, demand or judgment (“Claim”) arising out of or in connection with: (a) the User’s use of the Website; (b) the User’s
unauthorized use of the Third Party Sources and Third Party Content (as defined below); (c) the User’s actual or alleged breach of the Terms of Use; (d) any actual or alleged infringement or misappropriation of any intellectual property right or proprietary right in connection with the use of the Website; (e) any viruses, trojans, worms, logic bombs or other harmful material introduced by the User on or through the Website; and/or (f) fraud, intentional misconduct, gross negligence or violation of publicity or privacy rights by the User in connection with the Terms of Use.
10. Limitation and Exclusion of Liability
10.1. Notwithstanding anything to the contrary in the Terms of Use, in no event shall e& enterprise be liable to the User based on contract, warranty, tort or otherwise by law, for:
(a) any direct, indirect, incidental, special, consequential, punitive or exemplary damages; or
(b) any loss of profit, revenue, business or data,
arising out of or in connection with the Terms of Use or the User’s use of the Website, even if e& enterprise has been advised of the possibility of such costs or damages.
10.2. In particular, e& enterprise shall not be liable for withdrawing the Website or any delay in providing or restoring the Website nor for loss or damage and/or loss of data howsoever caused including without limitation, misuse or any interruption, suspension or termination of the Website whether such interruption, suspension or termination was justified or not and whether it was negligent or intentional, inadvertent or advertent or for the contents, accuracy or information or resources made available, received or transmitted through the Website.
10.3. e& enterprise shall have no responsibility over the use of the Website and expressly disclaims any liability therefrom. If a User is dissatisfied with any portion of the Website or any of the Terms of Use, the User’s sole and exclusive remedy is to discontinue accessing and/or using the Website.
11. Disclaimers
11.1. The Website is made available free of charge and provided on an “as is” and “as available” basis and e& enterprise, to the fullest extent permitted by law, disclaims all warranties of any kind, whether express or implied, including but not limited to warranties of (i) merchantability; (ii) fitness for a particular purpose; (iii) accuracy, reliability, availability, completeness, timeliness or security of content; and (iv) non-infringement.
11.2. No guarantee shall be given that data communication via the internet shall be error-free, uninterrupted and/or available at all times. e& enterprise therefore shall not be held liable in respect of any failure to maintain constant, uninterrupted availability or
secure access to the Website or any damage resulting from such limitations.
11.3. The Website may contain links to third party’s websites, applications or other services (“Third Party Sources”) which enable the Users to view, access, link to and utilize content that e& enterprise does not own or control (“Third Party Content”). The User’s use of Third Party Sources and Third Party Content is at its own risk. The User understands that links to such Third Party Sources do not imply any endorsement by e& enterprise of Third Party Content, products or services available through such Third Party Sources. The User acknowledges and agrees that e& enterprise does not accept, claim or take responsibility for any Third Party Sources or Third Party Content, and will not be liable for any damage or loss caused by the User’s reliance on or use of any Third Party Sources and/or Third Party Content. The User acknowledges and agrees that e& enterprise is not responsible for the privacy practices of Third Party Sources that are linked from or integrated in the Website or for privacy practices of third party internet advertising companies.
11.4. e& enterprise is under no obligation to respond to inquiries submitted on the Website.
11.5. e& enterprise assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever, resulting from the User’s access to and use of the Website; and/or (iii) any unauthorized access to or use of e& enterprise’s secure servers and/or any and all personal information and/or financial information therein. If the User’s use of the Website results in the need for servicing or replacing equipment or data, e& enterprise shall not be responsible for any such costs.
11.6. e& enterprise:
(a) may suspend, withdraw or restrict the availability of all or part of the Website for business and operational reasons without prior notice to the User; and
(b) shall not be held liable for any removal or cancellation of functionalities of the Website at any time without prior notice.
11.7. The User is responsible for obtaining any data network access necessary to use the Website. e& enterprise in no way guarantees that the Website, or any portion thereof, will function on any particular hardware or devices.
11.8. The content on the Website is provided for general information only. It is not intended to amount to advice on which the User should rely. The User must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
11.9. Although e& enterprise makes reasonable efforts to update the information on the Website, e& enterprise makes no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.
11.10. e& enterprise does not guarantee that the Website will be secure or free from bugs or viruses. The User is responsible for configuring its information technology, computer programs and platform to access the Website. The User should use its own virus protection software.
12. Termination
12.1. At its sole discretion, e& enterprise may modify or discontinue the Website or any feature or information included on the Website at any time, with or without notice and without any liability.
12.2. If e& enterprise suspects a breach by the User of any of the Terms of Use or applicable laws and regulations, e& enterprise may modify, suspend or terminate the User’s access to the Website or any feature of the Website, with immediate effect with or without notice to the User and without any liability. In addition to modifying, suspending or terminating the User’s access to the Website, e& enterprise reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal or injunctive redress.
12.3. All provisions which by their nature should survive to give effect to the Terms of Use shall survive the termination of the User’s access and use of the Website.
13. Miscellaneous
13.1. Entire Agreement: The Terms of Use set out the entire agreement and understanding among e& enterprise and the User with respect to its subject matter and supersede any previous negotiations, representations, undertakings and agreements (whether oral or written). No promises or representations other than those set out in the Terms of Use have been relied upon by the User with respect to its use of the Website.
13.2. Precedence: If the provisions of the T&Cs conflict with any other document governing the terms of use of the Website, the T&Cs shall prevail, unless expressly agreed otherwise.
13.3. Severability: The provisions contained in each clause of these T&Cs shall be enforceable independently of each of the others and their validity shall not be affected if any of the others is invalid. If any of those provisions is void but would be valid if some parts of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid.
13.4. Modification: e& enterprise reserves the right, at its sole and absolute discretion, and without prior notice to update, change, modify, alter, add to, supplement, delete or make any other revision to the Terms of Use from time to time with immediate effect. Any such revision made to the Terms of Use shall immediately bind the Users from the date on which it is posted on the Website. The User’s continued use of the Website
following any revision to the Terms of Use shall constitute the User’s complete and irrevocable acceptance of all such revisions. If any revision is unacceptable to the User, the User’s only recourse is to discontinue the use of the Website. The date of the most recent revision will be posted at the bottom of this page.
13.5. Waiver: The failure of e& enterprise at any time to require performance by the User of any of the Terms of Use shall in no way affect the right of e& enterprise to require such performance at any time thereafter, nor shall the waiver by e& enterprise of a breach of any of the Terms of Use constitute a waiver of any succeeding breach of the same or any other provision or constitute a waiver of the provision itself.
13.6. Governing Law and Dispute Resolution: These T&Cs and any non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of the [United Arab Emirates / Kingdom of Saudi Arabia].
Any dispute, claim, difference or controversy of any kind arising out of, relating to or having any connection with these T&Cs, including any dispute as to its existence, validity, interpretation, performance, breach or termination or the consequences of its nullity and any dispute relating to any non-contractual obligations arising out of or in connection with it or the User’s access or use of the Website (a “Dispute”) shall be referred to and finally settled by the competent courts of the Dubai International Financial Centre.
Any Dispute should be filed by the User within six (6) months from the date on which such claim or action arose or accrued; otherwise, such claim or cause of action shall be deemed irrevocably waived by the User.
13.7. Assignment; Successors: e& enterprise may transfer its rights and obligations under the T&Cs to any other person. The T&Cs shall inure to the benefit of and be binding upon the respective successors and assigns of e& enterprise and the User. Nothing in the T&Cs, express or implied, is intended to confer upon any party other than e& enterprise and the User or their respective successors and assigns any rights, remedies, obligations or liabilities under or by reason of these T&Cs, except as expressly provided herein.
13.8. Relationship of e& enterprise and the User: Nothing in these T&Cs is intended to create a partnership, joint venture, agency, franchise, sales representation, employment or any other legal relationship of any kind between e& enterprise and the User that would impose liability upon e& enterprise or the User for the act or failure to act of the other or to authorize e& enterprise or the User to act as agent for the other. Neither e& enterprise nor the User shall have authority to make representations, act in the name or on behalf of, or otherwise to bind the other.
13.9. Notices: e& enterprise may provide any notice under the T&Cs to the User by (i) sending a message to the email address associated with the User in the inquiry form; (ii) sending a text message to the phone number associated with the User in the inquiry form; or (iii) by other similar means. It is the User’s responsibility to inform e&
enterprise of any change to its contact details. The User shall send e& enterprise all notices by using the tools e& enterprise makes available to the User on the Website.
The T&Cs were last updated on 12 Nov 2025.