Our Offerings
CX Design
Transform your customer journey with our expert service and experience design. From crafting compelling campaigns to intuitive UX/UI designs, we're committed to enhancing every touchpoint. Our research-driven approach ensures that your CX design is both innovative and impactful.
CX Technology
Our solutions encompass everything from web and app development to CRM & CDP integration, omnichannel strategies, AI bots, and efficient contact center solutions. Stay ahead of the curve with EngageX's tech-forward approach.
CX Operation
Streamline your operations with our managed services and BPO outsourcing solutions. From comprehensive customer care to lead and sales generation, we handle the day-to-day tasks, allowing you to focus on strategic growth initiatives.
CX Consultancy
Drive CX excellence with our strategic consultancy services. We work closely with your team to develop robust CX strategies, define success metrics, establish roles and governance frameworks, and foster a customer-centric culture that drives sustainable business growth.
Tailored Solutions for Every Sector
We offer customisable solutions tailored to meet the specific needs of diverse industries, including healthcare, banking, government, aviation and logistics, retail, and energy and utilities. Whether it's streamlining patient interactions in healthcare, enhancing customer relationships in banking, or optimising citizen services in government, our adaptable solutions empower businesses to deliver exceptional customer experiences and stay ahead of the competition.
Contact Center as a Service
Elevate your customer service experience with our comprehensive Contact Center as a Service solution.Â
CPaaS
Seamlessly integrate communication capabilities into your applications with our CPaaS solutions, empowering real-time engagement with customers.
Campaign Manager
Optimise your marketing efforts with our Campaign Manager, empowering you to create, manage, and analyse campaigns with ease.
Conversational AI
Enhance customer interactions and streamline support processes with our Conversational AI solutions, providing intelligent and personalised assistance round the clock.Â
Discover Our CX Solutions and Technologies
Explore More
Delivering Seamless Customer Experiences with engageX
In this ebook, we will detail the building blocks to leverage AI across various digital touchpoints to transform customer experiences. We will highlight the benefits of solutions like engageX in automating the entire customer journey and moving to digital channels for a seamless customer experience, enhancing brand loyalty and ensuring continuous, connected engagement between the customer and the brand.
5 Winning Strategies to Drive Customer Engagement
To succeed in today's fast-changing world, customer experience (CX) leaders must rethink their strategies and implement new processes and technologies to support these strategies. This eBook discusses the immediate challenges for CX leaders and the 5 actions that will make them winners in driving customer engagement.
Let's work together
Embrace change as our digital transformation industry experts & innovation across Cloud & Edge help you build a better tomorrow.