engageX Convers-AI

Delivering superior experiences with a one-of-its-kind conversational AI platform  

engageX Convers-AI, a One of a Kind Conversational AI Platform

Locally hosted in e& enterprise Cloud infrastructure to ensure data localisation.

engageX Convers-AI is a secured platform, with unmatched features, that is aimed at achieving the dual objectives of automating business processes & improving customer experience through AI-enabled bots.

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Elevate Customer Experience with engageX CPaaS from e& enterprise

A secure, unified digital platform, designed to transform your customer interactions. It seamlessly integrates all your communication channels, such as Voice, Video and Messages, into one ecosystem: from marketing to operations to customer service. The result is a ground-breaking solution that reduces operational costs and increases customer service efficiency.

Customer Journey

At this stage, trigger-based, targeted notifications are sent to create awareness about products & services.

This is to resolve customer queries & provide more details about products & services through interactive messaging. 

This ensures notifications & follow-ups so that you can send targeted notifications to customers informing them about the status of their purchases. Customers can also reach out & receive updates about their purchases through interactive messaging. 

This is where all aspects of customer queries can be resolved & automated through AI chatbots or voice bots & escalated to human agents in case of failover. 

Reach out to us!

To learn more about how conversational AI can improve your customer experience, get in touch with our experts now.